Official Document

Terms and Conditions jom55

Please read this document carefully before registering or using any jom55 services. Using our platform means you have understood and agreed to all conditions stated herein.

Updated: 1 January 2026
Bahasa Melayu
Applicable in Malaysia
18 Years and Above

Important: This document is a legally binding agreement between you ("Player") and jom55 ("Platform"). By registering or using this platform, you confirm that you have read, understood, and agreed to all terms stated below.

1 Acceptance of Terms and Conditions

These Terms and Conditions ("Agreement") govern the use of the website, mobile app, and all services provided by jom55. This agreement takes effect as soon as you access or use any part of our platform.

By creating an account, logging in, making a deposit, or participating in any game on jom55, you explicitly agree to be bound by these Terms and Conditions, our Privacy Policy, and any specific game or promotion rules that may apply from time to time.

If you do not agree with any part of this agreement, you are required to discontinue using the jom55 platform. Continued use following any amendment to the terms constitutes your acceptance of the updated terms.

2 User Eligibility

To use JOM55 services, you must meet the following eligibility requirements:

  • Minimum Age: You must be at least 18 years old at the time of registration. JOM55 conducts an age verification process (KYC) and reserves the right to suspend or close any account where age information has been falsified.
  • Nationality & Location: jom55 services are available to players accessing from Malaysia. It is the player's responsibility to ensure that use of this platform complies with their local laws.
  • One Account Only: Each individual is only permitted to hold one jom55 account. Registration of multiple accounts by the same individual is strictly prohibited and may result in the termination of all associated accounts without compensation.
  • Non-jom55 Staff: jom55 staff and their immediate family members are not permitted to open player accounts or participate in any games or promotions on this platform.
  • Legal Capacity: You must have full legal capacity to enter into a binding agreement. Individuals under legal guardianship or declared bankrupt are not eligible to use this platform.

Jom55 reserves the right to request identity verification documents at any time as part of the KYC process. Failure to provide the required documents within the stipulated timeframe may result in account suspension.

3 Registration and Account Management

During registration, you are required to provide true, accurate, and complete information including your full name, date of birth, email address, and mobile number. False or inaccurate information may result in account closure and forfeiture of any existing balance.

Account Security: You are solely responsible for keeping your password and login credentials confidential. jom55 will never ask for your password via email, chat, or phone. If you suspect unauthorised access to your account, contact our support team immediately.

Two-Factor Authentication (2FA): jom55 provides and encourages the use of two-factor authentication for stronger account security. Players who activate 2FA enjoy an additional layer of protection against unauthorised access.

  • Each player may only register one account using one phone number and one email address
  • Transferring or selling an account to another party is strictly prohibited
  • Jom55 reserves the right to request a review of account information at any time
  • Accounts inactive for more than 12 months may be subject to a maintenance fee or closure

4 Deposits & Payments

Jom55 supports a wide range of popular payment methods in Malaysia, including FPX, direct bank transfer, Touch 'n Go eWallet, and GrabPay. All deposits are processed automatically and are typically credited to your account within seconds.

Deposit Limit: Minimum and maximum deposit limits may vary by payment method and account level. Current limit details can be viewed on the deposit page within your account.

  • Minimum Deposit: RM10 for most payment methods
  • All deposits must be made from legitimate sources — JOM55 does not accept funds from unknown sources or illegal activities
  • Any attempt to manipulate the payment system will be investigated and may result in account freezing
  • Jom55 is not responsible for any delays caused by third-party payment processors
  • Deposits made using another person's credit or debit card without authorisation are strictly prohibited

All financial transactions on jom55 are protected with 256-bit SSL encryption. Your card or banking details are not stored on our servers.

5 Withdrawal of Winnings

Jom55 processes withdrawals to local Malaysian bank accounts within 15 minutes for approved requests. Withdrawals via e-wallets such as Touch 'n Go and GrabPay are typically even faster.

Withdrawal Requirements:

  • KYC Verification: Withdrawals exceeding certain limits require a completed identity verification (KYC) beforehand
  • Consistent Payment Methods: Withdrawals must be made to the same payment method used for the deposit, unless approved by the jom55 finance team
  • Daily Withdrawal Limit: Your daily withdrawal limit is displayed in your account and may vary according to your membership level
  • Withdrawals requiring additional review may take up to 24 business hours
  • Jom55 reserves the right to withhold withdrawals pending the completion of an investigation if signs of suspicious activity are detected
  • Bonus funds that have not met the wagering (rollover) requirements are not eligible for withdrawal

6 Bonuses, Promotions & Special Offers

Jom55 offers a variety of bonuses and promotions from time to time to provide added value to our loyal players. Each bonus or promotion is subject to specific terms stated on the relevant promotions page.

Wagering Requirements (Rollover): Most deposit bonuses are subject to wagering requirements before winnings from those bonuses can be withdrawn. The exact wagering requirements are stated in each promotion's terms.

  • Bonuses may only be claimed once per player unless otherwise stated
  • Jom55 reserves the right to void bonuses if abuse or fraud is detected
  • Using multiple accounts to repeatedly claim bonuses is a fraudulent act that may result in the termination of all associated accounts
  • The bonus validity period is stated in each promotion's terms — expired bonuses cannot be reactivated
  • Jom55 reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice

Warning: Any attempt to abuse the bonus system — including the use of automation software, bonus arbitrage, or betting strategies designed to meet rollover requirements without genuine risk — may result in bonus cancellation and account closure.

7 Game Rules

All games on jom55 are operated using a Random Number Generator (RNG) that has been audited by an independent body. The outcome of every game is final and may not be disputed unless a technical error is acknowledged by jom55.

  • Final Decisions: Once a game ends and the result is displayed, that result is final unless a provable technical error exists
  • Technical Disruptions: In the event of a technical disruption during gameplay, affected bets may be voided and funds returned to the player's account
  • Wagering Limit: Minimum and maximum wagering limits for each game are displayed within the respective game interface
  • Players are not permitted to use any external software, bots, or automated tools to assist in gameplay
  • Any attempt to exploit software bugs or system vulnerabilities must be reported to jom55 and not exploited
  • Winnings resulting from bug exploitation may be voided and recovered by the platform

8 Player Responsibility

Jom55 is committed to responsible gaming and provides a range of tools to help players manage their playing habits. Players also bear personal responsibility to play responsibly.

  • Play within your financial means and do not use funds needed for essential expenses
  • Use the deposit limit, loss limit, and play break tools provided by jom55 whenever needed
  • Do not play under the influence of alcohol or drugs that may impair your judgement
  • Report to jom55 if you feel that gaming is beginning to affect your daily life or finances
  • Ensure that no minors use your device to access the jom55 platform

For more information on responsible gaming and support resources, please visit the Responsible Gaming our.

9 Account Closure and Suspension

Jom55 reserves the right to suspend or close a player's account without prior notice under the following circumstances:

  • Falsifying personal information during registration or the KYC process
  • Credit card chargebacks or any attempt at financial fraud
  • Using multiple accounts to circumvent restrictions or claim bonuses fraudulently
  • Use of automation software, bots, or prohibited tools
  • Money laundering activities or financing of illegal activities
  • Abusive behaviour or threats directed at JOM55 staff or other players
  • Violation of any section of these Terms and Conditions

Players may also close their own accounts at any time by contacting the jom55 support team. Any valid balance will be processed for withdrawal once all reviews are completed.

10 Limitation of Liability

Jom55 shall not be liable for any indirect, incidental, or consequential losses arising from the use of this platform, including but not limited to:

  • Loss of income, profits, or business opportunities
  • Service disruptions caused by factors beyond jom55's control, such as internet outages, power failures, or natural disasters
  • Unauthorised access to your account resulting from your own negligence in safeguarding your password
  • Unfavourable game outcomes resulting from fair and legitimate gameplay

Jom55's total liability to any player under any circumstances is limited to the amount deposited by that player within the 30 days preceding the claim.

11 Data Protection and Privacy

Jom55 takes the protection of players' personal data seriously. The collection, processing, and storage of your information is carried out in accordance with our Privacy Policy, available on the Privacy Policy.

  • Your personal data is used solely for account management, identity verification, and legal compliance purposes
  • Jom55 does not sell or share your personal data with third parties without your consent, except as required by law
  • All data is stored on secure servers with 256-bit SSL encryption
  • You have the right to request access, correction, or deletion of your personal data, subject to applicable legal requirements

12 Amendments to Terms and Conditions

Jom55 reserves the right to amend or update these Terms and Conditions at any time. Any material changes will be communicated to players via their registered email or in-platform notification at least 7 days before the changes take effect.

Continued use of the jom55 platform after the effective date of any amendment means you accept and agree to the revised terms. If you do not agree, you should stop using the platform and close your account.

These Terms and Conditions were last updated on 1 January 2026

Jom55 Operates with Transparency and Responsibility

Behind every term you read is jom55's genuine commitment to protecting players and ensuring a fair and safe gaming experience.

High-Level Data Encryption

All your personal information and financial transactions are protected with 256-bit SSL encryption. Your data is secure at every level of the jom55 platform's operations.

Transparent KYC Process

The identity verification (KYC) process at jom55 is designed to protect players from fraud and ensure only eligible individuals use the platform.

Genuinely Fair Games

The RNG used in all jom55 games has been certified by an independent body. No manipulation, no unfair advantage — every outcome is completely random.

Fast & Reliable Withdrawals

Your valid winnings will be processed within 15 minutes. We do not withhold withdrawals without clear and valid grounds in accordance with the agreed terms.

Clear & Easy-to-Understand Terms

We write our terms in plain, easy-to-understand English. No legal jargon hiding important conditions from our players.

24/7 Support for Enquiries

Have questions about our terms? The jom55 support team is available in English and Bahasa Melayu, 24 hours a day, 7 days a week via live chat on the platform.

Read Our Terms? Register and Start Playing at JOM55

By registering, you confirm that you are 18 years of age or older, have read these Terms and Conditions, and agree to play responsibly on jom55.

Bahasa Melayu